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Terms and Conditions Agreement




All Terms and Conditions from our General Terms and Conditions page are also part of this Agreement.

By submitting a buyback, you are stating that you are the rightful owner of and have the right to sell the items listed. You also agree to the terms and conditions as outlined on this page and have read and understand our Buyback FAQ completely. Buybacks must be postmarked within 7 business days of creation (or emailed agreement) for quotes to be valid.

All items are inspected by us upon receipt. We reserve the right to inquire how items were originally acquired and request proof of ownership. While under investigation, payment may be delayed or withheld. You understand and agree that if, in our sole discretion, any item is determined or suspected by us to be counterfeit or otherwise infringing on any law, agreement, contract, or the intellectual property rights of any party, including items contracted for destruction, not legal for sale in the US, or otherwise unethically and/or illegally acquired, we may retain, destroy, or return said items to their rightful owner or surrender them to the proper authorities (i.e., law enforcement, publishers, or retailers) without payment to you and without giving rise to any other obligation to you. You will hold harmless and indemnify us for any claim arising from the receipt of infringing or otherwise unlawful goods from you.

Buyback Express buys new and used electronics in our catalog, books with an ISBN, and DVDs, CDs, and games with a UPC. Books without an ISBN are not accepted. To sell old, rare, or unique books, please contact us. Please check our site to confirm which electronics, books, movies, music, and video games we are currently buying, as pricing and eligibility can change frequently.

– Buyback Quotes –
Buyback quotes are valid for the exact item entered. For electronics, this means a match of the exact model with the same attributes as you quoted on our site. For books, this means the exact ISBN and edition, and for movies, music, and video games, it means that the version (e.g., DVD or Blu-Ray, Xbox One, or PlayStation 4) on the quote matches the item received. Make sure to enter items correctly to receive the correct quote. The most accurate way to find the ISBN of a book is on the copyright page. Books with an ISBN stickered on the back may be misrepresented.
If we receive an item that is different in either version or condition than recorded, your quote will be adjusted. Many fiction and non-fiction titles have multiple editions with different ISBNs, and textbooks can have different editions, including US Student Edition, Teacher’s Edition, etc. Many older versions and editions are not being purchased. If we receive an item that we are not purchasing, it will be donated or recycled.
Have more items to add to your buyback?
If you send us an item that is not on the quote, and we are buying that item, it may or may not be purchased at the current price. If we are not buying that item, it will be donated or recycled and will not be returned.

Many books come with CDs, DVDs, access codes, manuals, or other supplementary materials. When selling a book back to Buyback Express, used items do not have to include such supplements unless the supplement is crucial to the product’s usefulness (like a workout DVD and diet book, for example). Books that are received without required supplements typically have a much lower value or no value at all.

– Condition of Used Books –
Most used books are considered multiple use items and may contain some highlighting or writing. However, for study guides, workbooks, lab manuals, and children’s books, no markings is acceptable for full payout. If fewer than five pages have markings, we will pay you 50% of the quoted price. If it is more than that, we cannot purchase the book.

– Damaged Books –
We do not buy items with any kind of visible damage including but not limited to water / liquid damage, spine damage, loose or missing pages, and books with torn, taped, or missing covers. Books must be in sellable condition to be purchased. Books that are rejected by your local bookstore because they are in poor condition will also be rejected by Buyback Express.

– Other Unacceptable Items –
Buyback Express does not buy used or opened software, used or unsealed access codes, or defective/misprinted books.

– Rejected Books –
Items that we are not currently buying, are damaged, or are otherwise rejected because they violate our purchasing guidelines will be donated or recycled and not returned to you. Please read our FAQ carefully to ensure that all of the items you plan to sell are eligible for a buyback.

Buyback Express covers loss or damage for shipments that follow our packaging guidelines (listed under the labels themselves when printed) up to $250 per package. Please use multiple packages and unique labels or separate insurance if the value of your items is greater than $250.

This agreement applies to all future buybacks as well as any outstanding buybacks (those for which the customer has not yet been paid, regardless of receipt).

Questions about the Terms and Conditions should be sent to us using the Contact Us page.


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By clicking "I Agree", you are agreeing to these Terms and Conditions.

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