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What are your condition guidelines for electronic devices?



Absolutely brand new. Sealed in original packaging with no damage.


"Like New" with no signs of use.
Fully functional with no operational issues.
No scratches, dents, chips, or cracks.


Normal signs of use, but no major cosmetic damage.
Fully functional with no operational issues.
No chips or cracks in front or back glass or case. Minor scratches okay.


Signs of use that may include minor dents, chips, or scratches, but no cracks.
Fully functional with no operational issues.


Front or back glass or case cracked, but fully functional in every other way.


 Does not function properly in any way, including:
• Does not power on.
• Does not accept touch input.
• Any button doesn't work or push properly.
• Fingerprint, or Face ID do not work.