We define the grading for each item on the quote page.
When you go through the quote process, you will see information explaining the condition grading of the item you're selling.
For specific questions outside of that, please shoot us a quick message and we'll get back to you ASAP!
Please send your device(s) in quickly. Buyback quotes do expire and pricing is subject to change based on current market rates.
We guarantee your quote price if the device is shipped within 4 days of the label being generated. If it's later than that, your price may be adjusted to our current pricing, which may be a bit lower.
Expired buyback quotes should be resubmitted if you would like to lock in the current price.
Simply log in to 'My Account' in the top corner and choose 'Add New Order'.
There is no need to re-input your details.
Our system will send you an email notification when your device(s) have arrived.
It should take approximately 1-3 working days for your buyback shipment to be delivered to us (and it's insured!) In more rural area or those outside of the contiguous 48 states, shipments can take a few additional days.
Simply click on My Account at the top tool bar of our website and log in to view your status.
We have dedicated staff that work on updating our product range.
If it is not on our list please contact us and we will see if an offer is available.